Customer service

Call-Center

0800 721 8181

From Monday to Friday from 8 am to 10 pm (local time)
Saturday from 8 am to 8 pm
Sunday from 8 am to 6 pm

Email customer service

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Answering to the IBGE

If you were approached by the IBGE or are answering one of our surveys and wish to clear out any doubts, check the census taker’s ID or get to know more about our work, you can access our channel Answering to the IBGE.

Press support service

Please click here if you are a press member and wants to access the press support service of the News Agency.